Use a voltage tester see above to be sure the wires connected to the fan switch.
Crestar fan remote control not working.
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If the working remote works with the receiver this confirms that your ceiling fan remote is broken and your receiver is working.
If this is happening then the battery is ok and the ceiling fan remote is functioning in a proper way.
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2 check the fan s switch to be sure it s off.
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This tells you that the fan remote control is sending a signal to the fan receiver.
How to fix a fan that hums 1 turn off the power to the fan at the circuit breaker.
You also have to ensure that the batteries are in their right position.
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Assuming you don t have another ceiling fan and remote to test your troublesome fan with and the remote just suddenly stopped working you may want to consider replacing both the remote and the receiver.
If you are use a remote control to start your fan check your batteries and have them replaced.
If this is a new ceiling fan you may consider returning it to where you purchased it from and explain the situation and hopefully they will give you a replacement.
The problem may not be with the remote control but rather a component of the ceiling fan.
When a button is pushed on the remote a red led light should light up.
If the working remote does not work with the ceiling fan receiver your ceiling fan receiver is broken and it is possible your ceiling fan remote is still working.
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As strange as it sounds your ceiling fan could have stopped working because there is a problem with the remote control.
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Also have a look at the remote control switches and check whether they are working properly and are set in the right frequency.
The motor should be tested with special attention to the windings and the start capacitor.
The next possible reason why the fan is not working is to consider the remote.